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Warranty

Glen Echo Nurseries is proud to provide quality materials and workmanship.

We guarantee zone hardy varieties of the following nursery stock:

  • Shrubs and Roses
  • Trees and Fruit trees
  • Evergreens
  • Perennials 
  • Grasses

 

This is providing the plant has been properly maintained and planted in the ground (click here for planting instructions) and the original purchase has been paid in full.

Before taking action, please contact us at 905-584-9973 or email at [email protected] for expert advice.

Glen Echo Nurseries is not responsible for loss or damage due to insects, animals or severe weather such as wind, snow, ice, hail and flooding etc., or neglect.

Warranty will be in the form of a credit note, NOT as a refund.  This will only be offered one time within 2 years from the original purchase date for the maximum value of the original purchase price.

Original receipt is mandatory as proof of purchase.  There will be no credit note issued without proof of purchase.

The credit note can be used anytime to purchase any nursery item available, at the full listed price.  No discounts will apply to the new purchase unless advertised.

The following plant material is NOT covered under the warranty policy:

  • Annuals and mums
  • Tropical plants
  • Succulents
  • Sod

 

The delivery charge is not covered under the warranty policy.

In the case of replacement of plants under warranty that were planted by Glen Echo Nurseries, the labour charges will be shared 50/50 between the customer & Glen Echo Nurseries, plus delivery.